Embedded network billing · Australia

Run more networks with fewer people.

Enebill is the AI-powered billing platform behind embedded networks — metering, rating, invoicing, collections, compliance and every stakeholder portal on one ledger. Built so the operator adds buildings without adding headcount.

Meter Validate Bill Collect Reconcile Report
For network operators · billing agencies · energy retailers
AER Better Bills v2Stripe rails · PCI compliantElectricity · Hot water · Cold waterMulti-tenant by design
Who it's for

Your cost to serve is a headcount problem.

Every embedded network business runs into the same wall: revenue scales with meters, but administration scales with people. Enebill exists to break that link — so the hundredth site costs you a fraction of what the tenth did.

01 · Embedded network operators

Grow the portfolio, not the back office

You win sites on service and margin. Both get harder every time a spreadsheet is added. Enebill puts every site, meter and account on one engine, so the operating model holds at scale.

  • One billing run across every site on your cadence
  • Gate-versus-unit reconciliation on every period
  • Arrears aged and chased automatically
02 · Billing agencies

Take on books you'd have turned down

Agency margin lives or dies on hours per account. AI import reads one spreadsheet and stands the site up, ready for review.

  • Client-by-client separation across one platform
  • Portals your strata and committee clients log into themselves
  • Export-ready reporting instead of report requests
03 · Energy retailers

Make the embedded book behave

Child meters, common areas and strata sites rarely fit a retail billing stack built for NMI-level customers. Enebill handles the embedded layer properly.

  • Sub-metered sites billed to the resident, not estimated
  • Hardship, life support and concessions handled in-platform
  • Complaint-grade audit trail from gate meter to receipt
What this replaces

Seven steps by hand.
Or four that run themselves.

Most embedded networks are still administered on spreadsheets, email and goodwill. Every handover between those steps is a place for a number to change, and every changed number becomes a bill somebody on your team has to defend.

Administered by handEvery step is a place to lose a number.
Read taken
on site
Paper
Keyed into
a spreadsheet
Re-keyed
Rates applied
by hand
No cross-check
Invoice built
one at a time
Slow
Emailed
unit by unit
Manual
Arrears chased
by phone
If remembered
Reconciled at
quarter end
Debt already old
Administered by EnebillOne system. Nothing re-keyed.
Read captured
and validated
Checked on capture
Rated against
the tariff
Automatic
Invoiced and
emailed in bulk
One run
Collected, aged
and reconciled
Continuous
The payoffThe admin overhead stops scaling with the portfolio. Add a building, not a person.
The engine

Billing runs that check themselves.

Trigger a run and Enebill validates the gate meter readings, performs an AI anomaly analysis including equipment fault detection and trend comparison against the previous period, then issues and emails every draft invoice — but only if everything passes.

Wrong bills never ship

Anomalies block the run and the reason is written in plain English. One bad bill costs more trust than a hundred good ones earn — and in this industry it costs a complaint too.

Reconciliation is not a month-end job

What the gate meter recorded is compared against the sum of every unit and common-area meter, every period, with unexplained variance flagged for investigation.

Collections come with it

Smart dunning, automated payment retries and debt-collection tracking follow every invoice out the door, on Stripe rails.

Billing reconciliation and run screen with AI anomaly analysis
AI checks the reads before a bill can issuePlain-English summary, every site, every run

A live billing run — AI anomaly analysis with equipment fault detection, and a plain-English AI summary for every site.

Migration

Bring the book you have. Leave the spreadsheets behind.

AI-powered import turns one spreadsheet into a reviewed site, with accounts, balances and occupants ready for confirmation.

AI powered import workflow
Five views. One ledger.

Everyone sees what they need — and nothing they shouldn't.

Admin portal view
01 · Operator

Admin

Clear, secure access to the right layer of the operation.

Strata portal view
02 · Strata manager

Strata

Clear, secure access to the right layer of the operation.

Committee portal view
03 · Body corporate

Committee

Clear, secure access to the right layer of the operation.

Building Manager portal view
04 · Building manager

Building Manager

Clear, secure access to the right layer of the operation.

My Energy portal view
05 · Resident

My Energy

Clear, secure access to the right layer of the operation.

One ledgerFive stakeholder experiencesZero duplicated truth
Portal detail

A useful view for every handoff.

Strata manager portal: Portfolio control without the report chase.
Strata manager portal

Portfolio control without the report chase.

See sites, occupancy, arrears and payments across the portfolio. The manager gets a clear operating picture without exposing resident detail.

Building manager portal: Site work, not spreadsheet work.
Building manager portal

Site work, not spreadsheet work.

Assigned units, balances and portfolio health are visible in one place so the building manager can resolve the next thing, not assemble the last report.

Committee portal: Financial confidence at building level.
Committee portal

Financial confidence at building level.

Committees see billed, collected and outstanding amounts alongside building consumption, with the right level of context for decisions.

Resident energy portal: Bills, usage and payment history.
Resident energy portal

Bills, usage and payment history.

Residents can understand the current bill, track consumption, pay securely and find their receipts without calling the operator.

AI, where it earns its keep

Less searching. More knowing.

Enebill AI works inside the billing operation: reading imports, explaining anomalies and answering questions from the data your team already trusts.

Anomaly detectionTrend comparisonReconciliation supportPlain English
Enebill AI admin assistant
On the roadmap In development

The next call should not need a person.

Most support questions are predictable: where is my bill, what is this charge, can I pay it later? Enebill is building multilingual AI voice agents to answer those calls directly, at any hour, and escalate only what genuinely needs a human.

Resident
Question arrivesPhone or portal
Enebill AI
Understands contextLedger-aware
Answers simplyBill, usage, payment
Escalates cleanlyOnly when needed
01AI voice agent for resident questionsPlanned capability
02Predictive arrears and payment riskPlanned capability
03AI dispute triage with evidence attachedPlanned capability
04Retailer bill intake and reconciliationPlanned capability
05Leak and equipment fault detectionPlanned capability
Compliance without the scramble

The rules are part of the product.

AER Better Bills, Queensland life support, concessions, hardship and PCI-secure payments are not add-ons. They are the rails your team works on every day.

01 · Built in

AER Better Bills Guideline Version 2

Track the requirement in-platform, with the history and evidence your operation needs.

02 · Built in

Life support and concessions

Track the requirement in-platform, with the history and evidence your operation needs.

03 · Built in

Payment security

Track the requirement in-platform, with the history and evidence your operation needs.

04 · Built in

Data privacy

Track the requirement in-platform, with the history and evidence your operation needs.

05 · Built in

Hardship programs

Track the requirement in-platform, with the history and evidence your operation needs.

06 · Built in

Complaint-grade audit trail

Track the requirement in-platform, with the history and evidence your operation needs.

The scale equation

What phone time costs — your numbers.

Estimate the annual hours and cost returned when routine resident contacts are resolved autonomously.

01

Count the contact

Start with your unit base.

02

Set the effort

Use your real handle time.

03

See the return

Use it as a directional view.

What phone time costs — your numbers
160annual hours
returned
$7,200annual dollar cost
returned

Illustrative only. Your walkthrough will use the actual shape of your operation.

Ways to engage

Start with the bottleneck you can see.

For operators

Run one site or your whole portfolio

Start with billing runs, collections and reconciliation.

  • Walk through your current workflow
  • Map the first migration
  • See the controls in the product
For billing agencies

Make every client book repeatable

Give each client a clean ledger and a self-service view.

  • Walk through your current workflow
  • Map the first migration
  • See the controls in the product
For retailers

Handle the embedded layer properly

Keep sub-metered sites, support programs and evidence together.

  • Walk through your current workflow
  • Map the first migration
  • See the controls in the product
Questions operators ask

Straight answers, before the walkthrough.

Does Enebill replace our retailer?

Enebill is the billing and operations layer for embedded networks. It can sit alongside your retailer, payment rails and metering sources.

Can we migrate an existing book?

Yes. AI import is designed to read a spreadsheet, surface what it found and let your team review before anything is created.

What portals are included?

Strata managers, building managers, committees, residents and administrators each get a purpose-built view over the same ledger.

Is payment processing secure?

Payments run through Stripe rails with PCI-conscious handling and a complete reconciliation trail in the platform.

A better operating model

Add a building, not a person.

Bring the current workflow. We will show you the control points, the migration path and where Enebill removes the repeat work.

01

Tell us how your network runs today.

02

See your workflow mapped in Enebill.

03

Choose the first book to migrate.